About us Sustainability

Privacy policy

Privacy policy – May 1th, 2018

This is the Privacy Policy of – Moerman NV – Headquarters 

Moerman has been developing and manufacturing cleaning tools for floors and windows since 1885. Moerman is committed to protect your privacy.

During your contact with Moerman, you may share personal information with us so that we can identify you as an individual (such as your full name, email address, address and telephone number,…). These are your “personal data”.

This Privacy Statement applies to the personal information we collect about you in order to provide you with our products and services. By using our Site /online platform or by disclosing your personal data to our services, you accept the practices described in this Privacy Statement.

Processing of personal data

MOERMAN collects, records and processes personal data of customers and users of our services. Data are provided by the persons themselves through a contact, joining our Moerman platform, the purchase of a product or through services…

Other data are collected automatically through ‘cookies’ and other systems or applications for the collection of information. MOERMAN uses technical, functional and analytical and tracking ‘cookies’. A cookie is a small text file that on the first visit to the website will be stored on your computer, tablet or smartphone. Our cookies are necessary for the technical functioning of the website and the user friendliness. They enable that the website functions properly and remember e.g. your preferred settings. They enable us to optimize the website. You can unsubscribe for cookies by installing your internet browser in such a way not to store more cookies. All previously stored information can also be deleted from the internet browser.

Personal data is always processed in accordance with the principles of the privacy legislation and the General Data Protection Regulation. The personal data are processed in a lawful, proper and transparent manner for a specific and explicit purpose. The data processing shall be limited to what is necessary and the retention period of the personal data shall be limited to as long as necessary for the purposes of the processing. The personal data will be adequately protected by appropriate technical and organizational measures.

Moerman will process your personal data for the following purposes, among others:

  • To contact you if necessary to be able to perform our services;
  • provide, maintain and improve these services.
  • For the further execution of agreements;
  • Informing you about changes to our services and products, for marketing goals;
  • When Legitimate interest applies and this is transparent and clear to the subject and in a proportionate way;
  • To comply with legal obligations;

 

These data provided to us, explicitly or by automated means, will be stored and processed in the database of MOERMAN.

Moerman will only provide the personal data to processors or affiliated companies if this is necessary for the execution of our agreement with you or to comply with a legal obligation or if the legitimate interest of the company so requires and this is compatible with the purpose of the processing and this is done in a proportionate manner.

With companies that process your data on our order, we conclude an agreement or have another binding legal action to guarantee the same level of security and confidentiality of your data.

Rights of the data subject

If you wish to consult, modify, correct, transfer, restrict or delete your data, you can send an e-mail free of charge, provided that you have proof of this by means of a copy of your identity card, to EMAIL. In this way and in the same way, you can also lodge an objection against the processing of personal data or when you wish to terminate the communication. The data shall be modified or deleted as far as possible and in accordance with technical possibilities. Your request will be processed as soon as possible and within a reasonable period of time. Your request will be met as far as possible unless this proves impossible due to the company’s interest or a legal obligation. If we become aware of a data leak that threatens to violate your rights and personal data protection and there is a high risk, the supervisory authority will be informed and informed as a data subject.

Moerman takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly protected or there are indications of misuse, please contact us at info@moerman.be.

With regard to minors

Our website and/or service does not intend to collect information about visitors under 16 years of age. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is over 16 years old. We, therefore, recommend that parents be involved in their children’s online activities in order to prevent the collection of data on children without parental consent. If you are convinced that we have collected personal data about a minor without our permission, please contact us via EMAIL, we will remove this information.

Correctness of your data

You guarantee that the information you provide is accurate and complete. The communication of incorrect data or data belonging to third parties may result in the user being temporarily or permanently denied any access, in whole or in part, to the products and services of Moerman.

Information on the website and liability

By using this website, you agree to comply with and accept the following terms of use. Moerman owns the exclusive copyright and intellectual rights of this website, its design and its complete content. Use and copy of this website, or parts thereof, in any form whatsoever, is prohibited without the prior written consent of Moerman.

It is forbidden to store the information offered on and through this website without prior written consent (other than necessary for viewing the website), to reproduce, to modify, to make public, to distribute or send, to sell or otherwise transfer the website or to grant any rights to it to third parties.

Moerman accepts no liability for any damage that would be caused to anyone by proceeding with information found on this site. If you would like further information about certain matters, please contact the company. Moerman is not responsible for the content on external websites that could be accessed via this site.

General provisions

If one of the preceding provisions is not valid with regard to the processing of personal data, it will be replaced by a provision that is as close as possible to the underlying purpose of the stated provision.
This Privacy Statement may be amended from time to time. The amendments become effective automatically after publication.

The processing of personal data within our website is subject to Belgian law. The Belgian authorities and its courts and tribunals are, to the exclusion of all other courts and tribunals, competent to hear disputes that may arise with regard to this website or its use or the processing of personal data. The supervisory authority in Belgium is currently the’ Privacy Commission’, which will be converted into the’ Belgian Data Protection Authority’. This body is responsible for complaints by individuals concerning the processing of personal data.

 

This privacy statement was last updated on 26 June 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://moermangroup.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Newsletters

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Moerman nv
Schutterijstraat 25
8760 Meulebeke
Belgium
Website: https://moermangroup.com
Email: marketing@moerman.be
Phone number: +32 (0) 51 48 88 66